Frequently asked questions

  • What is Orabella?

Orabella is a modern jewelry brand creating elegant pieces designed for everyday wear and special occasions. Our collections combine timeless design with effortless style.

  • How do I place an order?

Simply browse our collections, select your favorite piece, add it to your bag, and complete checkout using our secure payment options.

  • How long does shipping take?

Orders are usually processed within 1–2 business days and delivered within 3–7 business days across India.

  • Do you offer returns or exchanges?

Yes. If you're not completely satisfied with your purchase, you can request a return or exchange according to our Delivery & Returns Policy.

  • How can I contact Orabella?

You can reach us anytime through WhatsApp, email, or our contact form. Our team typically responds within 24 hours

  • How should I care for my jewelry?

Store your jewelry in a dry place and avoid contact with water, perfume, lotions, and harsh chemicals. Clean gently with a soft cloth after each use.

  • Can I cancel my order?

    Orders can be cancelled before they are shipped. Once dispatched, cancellations may not be possible. Please contact us as soon as possible if you need assistance.

  • What payment methods do you accept?

We accept UPI, debit cards, credit cards, net banking, and other secure online payment methods. Payment options may vary based on your location.

  • How can I track my order?

Once your order is dispatched, you'll receive a tracking link via email or WhatsApp so you can follow your shipment every step of the way.